Track your company’s mobile calls and connect them to Salesforce, automatically. This is made possible by Moontalk Salesforce-integration.
Optimise the use of your CRM
With Moontalk Salesforce-integration Inbound calls automatically open up correct customer cards and the call details are added to them. This way required actions can be documented to the system.
Are your Sales calls up to date?
Or do you track direct calls between clients and personnel?
With this integration you track both inbound and outbound calls and even queue calls in mobile. Automatically log call waiting time and duration and who answered the call. All this fully reportable in Salesforce.
Streamline your work with click to call and call to clients from Salesforce simply by pressing the customer phone number.
The integration also enables you to answer inbound calls straight from Salesforce.
Add valuable data to the 360-view through the integration. Get a clear and comprehensive view of the customer.
The 360-view can contain information like companies basic information, contact personnel, previous orders, orders and subscriptions, billing information, customer service history and other customer interactions.
With this information you can create customized offers, after-sales services and customer support services.
Moontalk integration can be used in mobile. With this you can use Salesforce and the Moontalk integration with you mobile device without being bound to your work station.
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Puolueellinen mobiilivaihde -vertailu sisältää perustietopaketin mobiilivaihteesta ja sen toiminnoista. Lisäksi se tarjoaa vinkkejä eri mobiilivaihteiden vertailuun sekä hankintapäätöksen tueksi.
