Oiva Isännöinti Takes Customer Service to the Next Level with Salesforce and Moontalk
Oiva Isännöinti enhances its service centers operations and improves the customer service experience with the Salesforce CRM and Moontalk’s mobile phone solution. Through Moontalk’s unique solution, the mobile phones with Moontalk SIMs inside used by Oiva Isännöinti’s property secretaries are integrated seamlessly with the Salesforce CRM system, enabling the utilization of customer data in the […]
Moontalk has released a unique mobile connectivity service for Salesforce
Moontalk has launched its service on the Salesforce AppExchange, seamlessly integrating the employees’ mobile phones into the company’s Salesforce CRM. For the first time with Moontalk’s Salesforce service, mobile calls made with Moontalk SIMs inside are automatically logged as call events in Salesforce customer records. This allows for more accurate and reliable collection of call […]
